Skilled Workforce
Expert skills across technology, engineering, finance, digital marketing, customer operations, and professional services.
São Paulo offers a professional talent pool in the Americas, spanning finance, technology, engineering, and business services, enabling seamless collaboration with UK, European, and US clients.
As Latin America’s largest economic centre, São Paulo combines cost efficiency with a highly skilled workforce, strong commercial capability and time-zone overlap, making it an ideal location for scaling operations efficiently.
Expert skills across technology, engineering, finance, digital marketing, customer operations, and professional services.
High English proficiency amongst professionals, ensuring seamless communication with global teams.
Strong pipeline of graduates from leading universities, experienced in international compliance standards and data protection.
Strong connectivity and infrastructure enable seamless integration with UK, European, and US clients.
Competitive salary levels compared to UK and US markets, while maintaining strong professional and technical standards.
Only 3 - 4 hours behind the UK and 1 - 2 hours ahead of US Eastern Time, enabling excellent overlap for real-time collaboration.
Head of HR & Country Manager, Brazil
Andreia has over a decade of senior HR leadership experience in global, high-growth organisations, specialising in people strategies, organisational design, talent acquisition, leadership development, HR operations, employee experience and labour relations, driving business growth, transformation and high-performing teams.
Global Account Manager, South Africa
Laurika has extensive experience leading operations, people and business development while providing high-value service through strong client relationships and operational excellence. Commercially astute, with a background in the contractual labour and soft services industry, she drives customer advocacy and fosters positive stakeholder engagement. She holds an Honours degree in Psychology.
Global Account Manager, South Africa
Jill is a seasoned Key Account Manager with over 19 years' experience in the logistics and supply chain industry. Skilled in account acquisition and retention, e-commerce, business development, and B2B/B2C relationships, she leverages deep insights into client's businesses to deliver tailored, effective solutions.
Global Account Manager, South Africa
Caryn has extensive experience in client services, customer success, and SaaS implementation, with a proven track record of solving complex challenges, building long-term client partnerships, and driving retention and growth. She is focused on delivering real client outcomes through advocacy, transparency, and earning trust.
Offshoring helped EnergyQuote JHA achieve 3x faster growth, expand to 300+ global staff and free up £20 million in capital to reinvest in technology and innovation.
View Case Study
RedFin's case underscores the transformative potential of offshoring when executed with the right partner. Potentiam's role was instrumental in overcoming initial offshoring hesitations, ensuring legal compliance, and facilitating a smooth transition that has set RedFin on a path to sustained growth and efficiency.
View Case StudyDiscover how São Paulo’s talent base and strong infrastructure can help you scale capacity,
improve performance, and grow sustainably.
India’s deep technical talent base makes Bengaluru ideal for scaling engineering, data, and IT teams. It's cost-effective expertise drives innovation and supports long-term growth.
View Talent HubSituated in the EU, Iași combines high-quality technical expertise with cultural alignment to European clients. This hub is ideal for finance, technology, and multilingual support roles at scale.
View Talent HubCape Town combines skilled talent with cultural and time zone alignment to the UK, enabling real-time collaboration and high-performing technology, finance and customer success teams.
View Talent HubDiscover how São Paulo’s talent base and strong infrastructure can help you scale capacity,
improve performance, and grow sustainably.